Added Value Package On All New Bikes
In addition to our LIFETIME factory frame warranty, we offer our Three Point added value program at no additional charge.
Our goal at Harley's is to provide you with the best possible product- and we guarantee your satisfaction 100%.
Fast 48 Hour Service
We know your bike is your soul mate! Don’t suffer from separation anxiety! Bring your bike in for service and we’ll get the two of you back together so fast you’ll wish you had more time apart!
Fast 2-Day Service Turnaround Guarantee
Our Fast 2-Day Service Turnaround Guarantee is simple. Just bring your bike in for service and we’ll start the clock! We will have your bike finished within 2 business days. Give us your cell number so we can send you a text message when your bike is ready. We make service appointments too…Just call ahead and you can schedule your service in advance.
Not in a hurry…thats ok. It's your choice.
*Guarantee assumes all parts needed are in stock when the bike is dropped off. If we have to order parts, clock starts as soon as we have the parts. Business days are considered Monday-Friday and exclude holidays.
When it comes to kids bikes, fit and safety are more important than ever. With an improper fit, children are at risk to lose control. Low quality bikes are simply not designed to stand up to the wear and tear kids put them through, resulting in an unpredictable and dangerous ride (just think if the brakes on your car worked "Okay, some of the time"). So how do you keep kids on the right bike without breaking the bank?
Coming to a Trek for the first time? No problem! To help get you started, bring in ANY branded kids bike (size 12” - 24") in working condition** and get 10% off any new Trek kids bike purchase. Your old bike will be reconditioned and donated, so you can feel good about helping underprivileged children get riding all while enjoying the savings!
* New bike purchase must be towards a larger size, can not trade "down" or replace the same size. All Trade Up bikes will be subject to an inspection which will determine any necessary repairs and credit will be adjusted accordingly, bikes must also be cosmetically appealing and rust free. Only bikes purchased from the Harley's Bicycles are eligible to participate in the Trade Up program. Juvenile bikes, sizes 12" - 24" are eligible. Sorry, Trek Trikesters, MOD's, and all BMX bikes are not included in the Trade Up program. All original accessories must be included (or replaced) prior to Trade Up.
** Working Condition is described as: A safe and functioning bicycle where as tires have no less then 50% of tread remaining and tubes must hold air; overall bike is cosmetically appealing and rust free; no stripped nuts, bolts, or allen keys; brakes and pads stop bike adequately; drivetrain components are in working order; wheels are true and spokes are in good condition. All non-Trek branded bikes wishing to be used in the Trade Up program are subject to an inspection verifying that the bicycle meets these requirements.
We reserve the right to refuse any bike we feel has been modified or damaged, mechanically or cosmetically, in such a way that it is no longer fit to ride.
Comfort Guarantee On Accessories
"30 DAYS TO LOVE IT OR YOU BRING IT BACK"
Life Time Frame Warranty
Harley's Bicycles gives the original retail purchaser of nearly all bikes a lifetime warranty on the frame. This warranty is against factory defects, not accidents or stupidity (misuse, abuse or neglect). However, if you damage your bike frame by trying to do a somersault off the roof of your house (obviously not a factory defect), Trek has the Trek Care Loyalty Program that will help you replace a non-warranty damaged bike frame at a discount.